No matter how strong and reliable your product line is, you won't be able to retain customers without a smooth customer experience. Bold360 brings to you the
world's best AI chatbots integrated with human support to present your customers and employees with prompt solutions. The tool lets you engage with your customers smartly.
With Rescue, you can provide extensive and expert remote report solutions to desktops, laptops, and mobile devices. It extends support to multiple platforms viz.
Android, iOS, Windows, Mac etc. It allows your team to take over the end user's device and perform tasks on it remotely or run scripting for recurring issues to save time and efforts. You can even bring in an expert or a technician in case of any issue that needs exceptional assistance. No matter how big your organisation is, Rescue handles everything perfectly without any glitch.
Provide comprehensive and efficient remote report solutions to desktops, laptops, and even mobile devices with GotToAssist. The tool provides support to multiple platforms viz.
Android, iOS, Windows, etc. It allows you to take over the end user's device and perform tasks on it remotely. The remote diagnostic report feature gives you the error and crash report beforehand to save time and effort. Not only this, but you can also handle around ten sessions simultaneously.
With people buying more gadgets and electronics, it gets troublesome for them to make the technician understand the fault in the device. For such complicated machinery,
RescueLens is the perfect app. From real-time video recording from the user's end to markings by the expert, this app lets you handle the complications pretty easily. While many of the companies provide only email and call support, you can get ahead of them by providing them with live video support that's more precise and feasible. RescueLens shortens the support time and allows the customers to fix the issue themselves. You can keep track of all the issues by integrating it with the leading ticketing systems.